Audiology Clinic

One to six out of every 1,000 infants born in the United States are identified with a permanent hearing loss in at least one ear, with an increase in overall prevalence by school age. Hearing loss, if unidentified or unmanaged, can lead to significant delays in development with long-lasting impact on a child’s life. Hearing is critical for a child to develop spoken language skills, which can play a crucial role in a child’s ability to communicate and achieve educational and functional success. Many pediatric hearing loss studies have indicated children with hearing loss who are identified early and receive intervention by six months of age have a much higher prognosis for educational success by school age.

Our Services

The Audiology Clinic at Dell Children’s Specialty Care Center provides comprehensive diagnostic hearing evaluation services for children of all ages, from birth to age 18. Services include:

  • Auditory brainstem response (ABR) testing, with and without sedation
  • Distortion product otoacoustic emissions
  • Behavioral audiometry (including VRA, CPA)
  • Tympanometry/immittance testing
  • Ototoxicity monitoring
  • Inpatient bedside hearing screening

Note that we do not currently provide hearing aid services to children. Please contact the Seton Children’s ENT Clinic or EHDI Pals Directory for more information on this service.


To make an appointment, your referring pediatrician or physician first will need to fax the scheduling form below to us at 512-406-6521.

Please call 512-324-0137 to schedule an appointment with an audiologist.

Note that if your child is scheduled for a non-sedated auditory brainstem response (ABR), you should download our Non-Sedated ABR Instructions.

The DCMC Audiology team

Michelle PhoMichelle Hsieh Pho, Au.D., Ph.D., CCC-A – Lead Audiologist

Dr. Michelle Hsieh Pho has been practicing as a pediatric audiologist at the Marnie Paul Specialty Care Center since 2010. She received her Bachelor of Science in 2006, her Doctor of Audiology in 2010, and her Doctor of Philosophy in 2013 from the University of Texas at Austin.

She is on the audiology faculty at the University of Texas Department of Speech, Language, and Hearing Sciences. She has co-authored several publications in the areas of auditory evoked potentials and hearing science, and has a special interest in the early identification of pediatric hearing loss. She has professional proficiency in Spanish.

Dr. Pho is certified in audiology through the American Speech-Language-Hearing Association and is the VP of Audiology for the Texas Speech-Language-Hearing Association.

Madison LofflerMadison Loffler, Au.D., CCC-A, FAAA – Audiologist

Dr. Madison Loffler joined the audiology team in June of 2017. She received her Bachelor of Science in Communication Sciences and Disorders in 2010 and her Doctor of Audiology in 2015 from the University of Texas at Austin, where she was on a team spearheading telehealth in audiology services to underserved populations in Central Texas. She also has conducted research in hearing science and auditory evoked potentials.

Dr. Loffler is committed to the care of children with hearing loss and has a particular interest in the auditory habilitation of special medical populations such as those with craniofacial anomalies and chemotherapy-induced ototoxicity. She has professional proficiency in American Sign Language and Spanish.

Dr. Loffler is certified in audiology through the American Speech-Language-Hearing Association and a fellow of the American Academy of Audiology.

Jesse Contreras – Surgery Program Scheduling Specialist

Jesse Contreras recently joined the SCC audiology team as the surgery program scheduling specialist in September 2016. He has worked extensively in scheduling, billing/coding, insurance and authorization over the past fifteen years, and was previously a patient access representative for Seton Healthcare Family for eight years. He is proud to have been born and raised in Austin!

Helpful Links

  • Children’s ENT Center: This is an ear, nose and throat clinic that focuses on providing specialized care for babies, children and adolescents. We can coordinate care with this clinic but please note that it is a separate entity at its own location outside of the Dell Children’s Medical Center campus.
  • My Baby’s Hearing: This website provides information for parents on hearing screens and hearing loss for newborns and babies.
  • Texas Guide by Your Side: This is a peer-mentored support group for parents of children with hearing loss.