NICU Family Resources

Having a baby in the NICU can be difficult, so we try our best to do everything we can to ensure it’s easy for your family to be close by and actively participate in your baby’s care. While your child is staying with us, rest assured Dell Children’s has been designed to keep patients and their families comfortable — a home away from home.

  • Dell Children’s invites and encourages parents to attend medical rounds and participate in the patient’s neonatal care team.
  • Each room has a NicView camera to view your baby 24/7 on a secure personal device.
  • With 2 dedicated Ronald McDonald family sleep rooms on-site, Dell Children’s NICU offers a peaceful place for families to rest and regroup at the hospital.
  • Ronald McDonald House is located next to Dell Children’s Medical Center and provides a place for parents/guardians living far from Dell Children’s Medical Center to stay nearby.
  • Two dedicated rooming-in rooms in the NICU provide a safe space for parents to practice caring for their baby before discharge.
  • Upon the patient’s graduation from the NICU, Dell Children’s offers full access to all pediatric specialties as well as follow-up visits with the Children’s Comprehensive Care Clinic, as needed.

NICU Virtual Tour

March of Dimes

March of Dimes NICU Family Support Program is the premiere program for NICUs across the country. The program empowers, educates, and supports families while their babies are in the NICU and during their transition home. By providing a variety of evidence-based resources, including parent and staff education, events and activities, and bedside support, onsite coordinators work with hospitals to directly improve the patient experience.

Program highlights include:

  • Parent resources in both English and Spanish, including My NICU Baby® and Mi Bebé en la NICU apps and booklets, and an evaluated parent education curriculum of 7 topics, reviewed annually for medical accuracy and health literacy standards.
  • Provider and staff education—access to webinar sessions from March of Dimes Professional Education with continuing education credits. Titles touch on topics such as the patient experience, family-centered care, quality improvement, trending NICU topics, and NICU best practices.
  • Programs host activities or events each month, such as dinners or holiday events, designed to help parents bond with baby and to form community on the journey home.
  • Opportunities to connect with other NICU families through March of Dimes vetted peer to peer mentorships and online communities of support.

For more information about the March of Dimes NFS Program, please refer to: (and/or contact…Courtney Krebs at 512-324-0000, ext. 86971 or

Ronald McDonald House

1315 Barbara Jordan Blvd., Austin, TX 78723, 512-472-9844

Dell Children’s Patient & Family Resources

Central Texas NICU Follow-Up Program