Behavioral Health Services Program at THC 

Behavioral Health Services Program at THC 

At The Hearing Center, all behavioral health services are provided to patients and families in a collaborative, patient-centered, and culturally-responsive manner. We recognize that social and emotional wellbeing starts with ensuring access to a secure language and communication foundation. Current services include evidence-based strategies to support individual patient’s behavioral health needs, family-based interventions to promote effective parent-child communication and interactions, and consultative guidance to caretakers as they navigate their child’s various developmental stages. All behavioral health services are informed by collateral communication with key stake holders in the child’s life, such as school/educational personnel, members of the child’s medical team, and additional service providers. 

Meet Our Psychologist

Audrey Cortesi, Psy.D.

Dr. Cortesi strives to create a collaborative space that empowers patients and caregivers to promote mental health and overall wellbeing. She utilizes a culturally responsive, evidence-based approach that highlights the inherent strengths of children, teens, and families. Dr. Cortesi provides services in both American Sign Language (ASL) and Spanish to provide accessible, individualized support.

Dr. Cortesi was privileged to learn ASL, receive Deaf mentorship, and work alongside and learn from deaf children and adults as part of her undergraduate work in Deaf Studies. These experiences inspired her to continue to collaborate with and serve individuals who are deaf through a career in clinical psychology. Dr. Cortesi attained her graduate training at PGSP-Stanford Psy.D. Consortium, where, in collaboration with California School for the Deaf, Fremont, her dissertation focused on adapting materials for deaf and hard of hearing children with anxiety. She completed her pre-doctoral internship at the Children’s Hospital of Orange County and her post-doctoral fellowship at Dell Children’s Medical Center/Texas Child Study Center in Austin. In her free time, Dr. Cortesi enjoys paddleboarding, spending time with family and friends, and eating just a bit of candy.


Sarah J. Schoffstall, PhD, NCSP 

Dr. Schoffstall has been working in collaboration and partnership with individuals who are deaf since 2011 when she began her doctoral degree in School Psychology at The University of Texas at Austin and also supported a 5-year federal grant from the Office of Special Education Programs as a part of the Research and Evidence Synthesis Team/PEPNet2.0, now known as the National Deaf Center.

Dr. Schoffstall completed her pre-doctoral internship in child & adolescent psychology at The Institute of Living at Hartford Hospital/Connecticut Children’s Medical Center in 2017. She completed her post-doctoral fellowship in psychology at the Deaf and Hard of Hearing Program at Boston Children’s Hospital in 2018. Following her fellowship, she worked for two years as a school psychologist at the Marie Philip and Walden Schools at The Learning Center for the Deaf in Framingham, Massachusetts. Dr. Schoffstall utilizes American Sign Language to communicate directly with deaf colleagues, patients, and families who also sign.

In her work at The Hearing Center, Dr. Schoffstall delivers evidence-based interventions to address the social, emotional, and behavioral health needs of her patients. Dr. Schoffstall strives to build trusting, supportive, and patient-centered relationships by prioritizing cultural responsiveness and family-oriented approaches in her work. Outside of work, Dr. Schoffstall enjoys cuddling with her 6-year old pitbull whom she adopted from Austin Pets Alive, taking care of plants, and playing co-ed soccer on the weekends.