Patient and Family Services

Patient and Family Services Team

The Patient and Family Services team at CCC provides psychosocial care and support for our children and families. We know at CCC that in the context of children with medical complexity, family care is especially important. The child’s health is directly and continuously impacted by the emotional, physical, and spiritual well-being of the family unit in which they live. The work of Patient and Family Services team focuses on these needs and bringing parents, caregivers, and siblings together to build community.

Here are a few more specific services this team provides:

  • Communication & Ongoing Events
    • Family Night – Connects CCC families through education, community and sharing! Hosted monthly. Dinner and activities for children are provided.
    • Newsletter – Created to update families on what is happening at the clinic
    • Parent Facebook Group – Entitled “CCC Families” this private account hosted by CCC parents is intended to connect families.
  • Child Life Services
    • Helps Children and families cope with the stress and uncertainty of illness, injury, and treatment. Child life works with your child to help reduce fear, anxiety, and pain related to the often-stressful medical environment through support at medical appointments or therapeutic child-directed play sessions.
  • Sibling Support
    • Helps siblings of CCC patients to cope through therapeutic child-directed play and monthly support groups during Family Night. In the summer, Camp Wondersibs supports siblings who are not CCC patients, ages 6-12 connect with other siblings, process feelings and have fun!
  • Clinic Facility Dog – Solo
    • Solo is a specially trained service dog who is here to provide support and comfort to patients and families. Follow Solo on Instagram @solothewonder
  • Counseling
    • Individual counseling for parents and caregivers. Couples and family counseling are also available.
  • Family Liaison Services
    • Collects family feedback and incorporates ideas through the Parent/Caregiver work group. Assists with local, state, and national advocacy.
  • Social Work
    • Helps families understand what resources and public benefits they may qualify for, provides emotional support to assist families to work towards their goals