Customer Satisfaction and Principal Surveys

SHS customers include students and their parents, principals and campus staff. Efforts to survey parents have been included in the AISD parent satisfaction survey instrument. District efforts to reduce loss of instructional time by reducing the number of surveys administered has eliminated student satisfaction surveys specific to SHS.

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Survey results reflect principals’ high satisfaction with school nurses. Principals who express specific concerns receive direct follow-up from Clinical Managers.

AISD Staff Surveys

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AISD Staff satisfaction results indicate high satisfaction with training they receive from SHS staff.

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AISD staff reflect high degrees of satisfaction with RNs and School Health Assistants.

Quality improvement recommendations are made to the SHS management team based on findings in this report. They form the focus for improvement efforts in the coming year. Recommendations are available upon request from Children’s/AISD Student Health Services.