Visitor Information

Visiting Hours

We believe Family Centered Care is an important part of a patient’s health and healing at Dell Children’s Medical Center. To create a healing environment for our patients we encourage guests to arrange their visit with the patient and family before arriving. Guests may visit patients anytime between 9:00 a.m. and 9:00 p.m.  Parents and siblings are not considered guests, they are an important part of the Family Centered Care team and are welcome at any time. Our main entrance is open from 6:00 a.m. to 9:00 p.m. Family members may enter through the emergency department when the main entrance is closed.

Creating a Healing Environment:
Dell Children’s Medical Center is a Drug, Alcohol and Smoke-Free Campus

We strive to promote the health and healing of everyone, including our patients. No drugs, alcohol or smoking are allowed anywhere on our premises, including all buildings, grounds and parking areas. Thank you for following these guidelines to provide a healthier environment for everyone.


The cafeteria, Thyme Out, is located on the first floor.

The cafeteria is open:

  • 6:30 a.m. – 7:30 p.m. Monday through Friday, with daily closings from 10 a.m. – 11 a.m.
  • 7:30 a.m. – 6:30 p.m. Saturday and Sunday, with daily closings from 10 a.m. – 11 a.m.
  • 8:00 p.m. – 1:00 a.m. Tuesday – Saturday

Gift Shop/Retail Services

Lori’s Gift Shop is located on the 3rd floor next to the main lobby.

The Gift Shop is open:

  • 8:00 a.m. – 8:00 p.m. Monday through Friday
  • 10:00 a.m. – 7:00 p.m. Saturday and Sunday

Waiting Rooms

Family Lounges are located outside every inpatient unit. These are designed to provide a comforting space for our patients, families and visitors. Each Lounge is equipped with a fridge for the patient’s personal food, a microwave, and a water/ice machine. Outpatient areas of the hospital are designed with safe options for children to play while they are waiting to be seen.