Patient and Family Resources

Visitor Information

Visiting Hours

Visiting hours are 9 a.m. to 9 p.m. Parents can visit at any time. Please note that Respiratory Virus Screening Guidelines are in effect October through March.


For the health and healing of our children and everyone, no smoking is allowed anywhere on our premises, including all buildings, grounds and parking areas. Thank you for your help in providing a healthier environment for everyone.


The cafeteria, Thyme Out, is located on the first floor. The cafeteria will be open:

  • 6:30 a.m. – 7:30 p.m. Monday through Friday, with daily closings from 10 a.m. – 11 a.m.
  • 8 a.m. – 6:30 p.m. on the weekends.

Gift Shop/Retail Services

The Treehouse Gift Shop is located on the 3rd floor next to the main lobby. All proceeds support Dell Children’s Medical Center of Central Texas Volunteer Fundraising efforts. You can find a wide range of products, plus it’s a fun and whimsical experience for children and adults.

Hours of operation:

  • Monday through Friday 9 a.m. – 7 p.m.
  • Saturday 10 a.m. – 4 p.m.
  • Sunday 12 p.m. – 4 p.m.

Waiting Rooms

Each floor has a waiting room for families. All waiting rooms are equipped with a television and DVD player.