Special Services

Chapel and Spiritual Services

The Maxwell Chapel is located on the third floor at the intersection of the wood wall and red sandstone wall. There is an exterior chapel courtyard with built in privacy nooks. The chapel is open 24 hours a day, and provides a quiet place for reflection for families, visitors and staff. Mass in the chapel is held on Sunday at 12:30 p.m. and on Wednesday at 12:05 p.m.

Chaplains are available 24 hours a day to provide emotional and spiritual support to all children and their families during hospitalization. Spirituality gives meaning and value to our lives and is one of our means of coping with illness, trauma and loss. Spirituality includes our beliefs, practices and attitudes, and is expressed by our asking questions, searching for meaning and emotions. For children and their families, a stay in the hospital can be a stressful time. Chaplains work with the healthcare team to minimize this stress and provide for the spiritual and emotional needs of the children and their families.

Chaplains can be reached by calling 512-324-0153, the hospital operator or your nurse.

Child Life

Encouraging children to communicate feelings of fear, frustration and anger is an important part of healing. Dell Children’s child life specialists and assistants are trained to reduce the stresses that children and their families may encounter as a result of hospitalization. They facilitate communication between the healthcare teams and kids, often distilling complex clinical information into words that children and families can readily understand. Every floor of the hospital has a child life room, a place where children can engage in therapeutic play and other age-appropriate activities to relieve their anxieties of being hospitalized. Even pets are used to make children comfortable in the hospital through the Child Life Woody Pet Assisted Therapy Program.

For more information or to contact one of our child life staff, please call the Child Life Department at 324-0146.


Interpreters are available upon request 24 hours a day to translate foreign languages for our patients. Accommodations for the hearing impaired are also available upon request. For assistance, please contact your nurse.

Case Managers/Social Workers

Case managers can assist with discharge planning for your child’s discharge needs. Registered nurse case managers will assess your child’s medical needs for home and coordinate with home health and medical equipment supply companies as needed.

Social workers provide supportive care to your child and family during hospitalization.Their assessment enables them to identify individual needs for resources, supportive counseling and problem solving.