Medical Records

COVID19 Updates: Due to COVD19 all medical record requests must be done via mail or fax. Please fax the authorization form to 512-324-0772 or mail to 1301 W. 38th Street, Garage level suite 1C, Austin, TX 78705. Please also note reduced hours of operation: Monday – Friday 9:00am-2:00pm

Medical Records

The Health Information Management Office at Dell Children’s manages medical records for inpatient stays, surgeries and hospital based clinic visits at Dell Children’s Medical Center. If you are a patient of Dell Children’s Medical Group at Strictly Pediatrics or other Central Texas locations, please see below for instructions. We are here to help you obtain requested records, please call us at 512-324-0180 if you need assistance.

Obtaining Your Hospital Visit Medical Records

To receive a copy of your child’s medical record, an authorization to release medical information must be signed and dated by the patient’s legal guardian. Authorization forms can be obtained in the Health Information Management (HIM) Office at Dell Children’s or downloaded from this page. Completed forms can be submitted in person at Dell Children’s Medical Center or by mail only.

Medical Information Authorization Release Form – English
Medical Information Authorization Release Form – Spanish

You can receive your child’s medical records via mail or email. For faster service and minimal fees, we recommend you choose to receive the medical records electronically. To do so, select “Electronic Release of Records” as the purpose of request on the Authorization Release Form.

Electronic Delivery Instructions – English
Electronic Delivery Instructions – Spanish

Please Note: 
It can take approximately 2 weeks to receive copies of your medical records. Please note that some records may not be available for up to 30 days after discharge. Requests for all records can delay processing and become very costly. We recommend requesting a minimum set of records. If you need help deciding what records to request, please give us a call at 512-324-0180.

Fees
Please note there may be fees associated when requesting records. Charges, if any, are due at the time records are received. To inquire about fees, please give us a call.

Radiology Records
The Health Information Management office only maintains records for radiology reports. For the release of x-rays or other radiology images, please contact the Imaging Department at 512-324-0140.

For Dell Children’s Medical Group records, please contact: 512-596-0292