Patient Notice: Temporary Visitor Guidelines & COVID-19


COVID-19 Information

Dell Children’s is working to keep our communities healthy during this time and prevent the spread of infection while continuing to care for those who need us most. Visit our webpage for the most up to date information on COVID-19.
Learn More
Visit our FAQs regarding pediatrics and the COVID-19 vaccine.
Learn More

Temporary Visitor Guidelines

November 11, 2021 – Español

Dell Children’s Medical Center is dedicated to providing children and their families with the best care possible. We welcome and encourage support from patient’s friends and family.

To keep our patients and families safe, Ascension has updated the visitor plan at Dell Children’s. We continue to update the visitor plan to reduce the risks from coronavirus (COVID-19) and other yearly respiratory illnesses when possible. During this time, visitors in the hospital are limited. We screen visitors for symptoms of illness when they enter for the safety of our patients, families, and staff. Our goal is to keep everyone safe.

As of November 11, 2021, the plan below for visitation will be followed:

For ALL patients:

  • Visitors, 12 years of age and over, can visit between 9:00 am and 9:00 pm daily.
  • All visitors must pass a health screening to visit.
  • Visitors must always wear a mask and follow hospital guidelines.
  • Hands must be washed before and after visiting.

For Admitted Patients:

  • All visitors, who pass screening, will receive red armbands when they arrive to the patient room on the unit.
  • COVID positive patients:
    • One (1) primary support person will have 24/7 visitor access to the room.
      • A total of two (2) adult visitors are allowed for each patient, but only one can be at Dell Children’s at a time.
      • The one (1) person at Dell Children’s should stay in the room and not go to public areas until isolation is stopped.
    • Please let us know how we can help you while here.
  • Patients without COVID
    • Two (2) primary support people will have 24/7 visitor access to the room.
    • A total of four (4) visitors are allowed for each patient, but only two (2) visitors are allowed in the room at a time.

For the Emergency Department, Clinics, and Surgery Patients:

  • Two (2) primary support people will be allowed with the patient.
  • Emergency Room: If there is only one adult with the patient, and no one else to take care of other children, the other children may stay in the Emergency Department until other care can be found.

If you have any questions about the visitor plan, please talk to your nurse. We are so happy to be able to care for you during this time!