Patient Notice: Temporary Visitor Guidelines & COVID-19


COVID-19 Information

Dell Children’s is working to keep our communities healthy during this time and prevent the spread of infection while continuing to care for those who need us most. Visit our webpage for the most up to date information on COVID-19.
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Visit our FAQs regarding pediatrics and the COVID-19 vaccine.
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Temporary Visitor Guidelines

August 17, 2020

As our communities begin to recover, we’re committed to keeping you safe while you are receiving care with us. You can rest assured that our Dell Children’s and Ascension facilities have implemented safety precautions to minimize the exposure risks related to coronavirus (COVID-19) for our patients and our care teams. We continue to evaluate our current visitor procedures given the importance of support from our families and loved ones. Please know that during this time, all visitors will be screened. Anyone exhibiting symptoms and can’t pass the screening, will not be allowed to visit. Our priority remains continuing to reduce transmission risk of COVID-19 while delivering high quality, compassionate care.


Instructions for inpatient and outpatient visitation only.

    • No one under 18 years of age can visit at any time.
    • Two (2) visitors will be allowed to visit at a time, with certain limitations and adhering to our safety protocols.
    • One visitor is a parent of the patient, and the second visitor is the other parent, a guardian, or a stepparent.
    • Requested exceptions to this rule should be directed to the President, Chief Medical Officer, Chief Operating Officer, or Chief Nursing Officer at Dell Children’s Medical Center.
    • The two (2) visitors must be the same two (2) visitors throughout the hospitalization.
    • The two (2) visitors must remain within Dell Children’s Medical Center and should limit their time outside of their child/patient room.
    • The two (2) visitors must wear a mask at all times and practice prescribed hand hygiene recommendations as well as other recommendations as new information or studies are updated with the latest safety guidelines.
    • If only one (1) visitor decides to stay with the child, only two (2) people can rotate to see the patient. The two (2) people must be the same two (2) people throughout the child’s hospitalization.

Instructions for ER visitation only.

    • If a child presents to the ED with an adult and other children, the other children may accompany the patient and adult into the ED if an appropriate adult is not available to supervise the other children who are not patients.
    • If you have any questions about the visitor guidance, please talk to your nurse. We will take into consideration any extenuating circumstances to determine appropriate visitation that is safe for you and our associates.
    • We appreciate your cooperation and understanding and are grateful to be able to care for you during this time.