Dell Children’s Emergency Care Coming to an ER Near You


img_2618Pediatric emergency services expand to Seton Medical Center Hays, additional sites in 2017

The world-class pediatric emergency care of Dell Children’s Medical Center of Central Texas is now available in Hays County.

Infants, children and teens can now visit the ER at Seton Medical Center Hays and receive the same high-quality care as patients at Dell Children’s in Austin. Care guidelines were developed in partnership with pediatric experts at Dell Children’s, and when advanced care is needed, doctors at Seton Hays will use virtual care technology to link directly to Dell Children’s Medical Center.

Dell Children’s and Seton are part of Ascension, the largest nonprofit health system in the U.S. and the world’s largest Catholic health system.

Serving a Growing Community

In 2016, Hays County was named the fastest growing county in Texas and fifth fastest in the United States by the U.S. Census Bureau. That growth is only expected to continue. Predictions show Hays County’s population increasing by 31 percent by the year 2030—from more than 188,000 people to nearly 274,000.

“As Hays County continues to attract more families, it’s important to meet our community’s expanding needs,” said Neal Kelley, chief operating officer of Seton Medical Center Hays.

“We’re excited to offer the quality care of Dell Children’s right here at home, in Hays.”

The Dell Children’s Difference

Rhett Reed, MD, medical director of emergency care at Seton Medical Center Hays says his team is eager to serve their community’s entire family—children and adults.

“While Dell Children’s in Austin will continue to be Central Texas’ only Pediatric Level I Trauma Center, Seton Medical Center Hays is a great and convenient option for children who need acute care,” Reed said.

As Dell Children’s draws upon a decade of service in Central Texas, it has earned a reputation as the region’s pediatric leader, providing children and their families a superb healing experience, Level I trauma, and outcomes that lead to a better future. In Hays, patients can expect:

  • Same great care: Staff follows same pediatric protocols as Dell Children’s
  • Access to Dell Children’s Specialists: Emergency staff connects to Dell Children’s Medical Center through telemedicine technology
  • Kid-friendly environment: Dell Children’s Emergency Care patients have a dedicated waiting room and treatment area designed for kids.
  • Kid-friendly staff: Seton Hays emergency staff members are trained in Child Life techniques to help reduce stress and anxiety that kids and families can experience during illness, injury or hospitalization.

More Convenient Care Options

For a quicker, more convenient ER visit, parents can now book appointments online at This feature, intended for minor emergencies, allows patients to be seen within 15 minutes at the Dell Children’s campus in Austin or at the Seton Hays site.

Later this year, Dell Children’s plans to expand its quality emergency care to additional Seton sites, including Seton Northwest Hospital and Seton Medical Center Williamson.

Learn more about Pediatric Emergency Care at Dell Children’s.

Mini Emergency?

Schedule an ER Visit Online

For your kid’s mini emergencies, schedule an online ER arrival time at Appointments available at Dell Children’s Medical Center and Seton Medical Center Hays.
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