COVID-19 Updates

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As a Dell Children’s Health Plan provider, we value your role in providing quality healthcare to your patients, our members. Our role as a health plan is to provide you with the tools and resources you need to be successful.

If you cannot find what you need here on our website, please get in touch. You can contact our Provider Engagement Department by email.

Provider Portal


Important Phone Numbers

  • Behavioral Health Care: 888-821-1108
  • Disease Management Department: 888-830-4300
  • Member Services: 888-596-0268 TTY 711
  • Navitus (Pharmacy Benefit Manager): 877-908-6023
  • Provider Services (Claims Status, Eligibility & Benefits): 888-821-1108
    • Monday through Friday from 7 a.m. to 7 p.m. Central time
  • Provider Relations Department: 512-324-3125
  • Superior Vision of Texas: 800-879-6901
  • Utilization Management Department: 888-821-1108

Please click here if you would like to become a provider with us.

Important Links


Provider Utilization Management

Provider Notices and Reminders

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HHSC Notifications

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