Renew CHIP or STAR Medicaid

Renewing Your CHIP or STAR Medicaid Coverage

Thank you for being a part of the Dell Children’s Health Plan family. We’re glad you’re our member.

From our large network of pediatricians, OB/GYNs and other specialists to the many extra benefits we offer members, we hope that your family has experienced great care from our health plan. We invite you to continue on as a Dell Children’s Health Plan member as you renew your CHIP or STAR Medicaid coverage.

We’re here to help!

We can walk you through the renewal process and answer any questions you may have about your coverage.

Your CHIP coverage will need to be renewed every year and your STAR Medicaid/Children’s Medicaid coverage may need to be renewed every year. Here are two easy ways to renew:

  1. Renew online. Choose “Manage your account or application.”
  2. By mail. About two months before it is time to renew, the Health and Human Services Commission (HHSC) will send you a letter and some paperwork to fill out. Complete the form and mail it back as soon as possible. If you miss the deadline, you will lose coverage, and you will have to start a new application again.

Tip! You can download a smartphone app at Your Texas Benefits to manage your account.

Questions or Comments?

If you have any questions or feedback for us on how we can do things better, we’d love to hear from you. Call us at 1-888-596-0268 (TTY 711) or fill out a contact form. We’re here Monday through Friday from 7 a.m. to 6 p.m. Central time.