Neonatal Intensive Care Transport
When your child is transported by the Dell Children’s Medical Center NICU Transport Team he or she will be cared for by a specially trained registered nurse and therapist. Each transport nurse and therapist is specially trained in advanced neonatal life support and has advanced airway skills. If your child should need so, the team is capable of turning the ambulance, helicopter or airplane into a mobile neonatal intensive care unit (NICU). The transport team is available 365 days a year.
We hope to make your transport as stress-free for you and your child as possible. If you have any questions, please do not hesitate to ask one of the team members – that is why we are here.
Frequently Asked Questions
What modes of transportation do you use?
The transport team chooses the mode based on a number of factors such as the severity of the illness, distance, time of day, physician preference and weather. We contract with Acadian Ambulance, STAR Flight (FAA Part 135 Certificate Holder) and AirMed International (FAA Part 135 Certificate Holder).
Can I ride in the ambulance, helicopter or airplane with my child?
Yes, in most cases we can take one parent with us regardless of the mode of transport. In cases where we are transporting your child via helicopter or airplane, the ultimate decision on parents riding with us lies with the pilot. Make sure that you ask the transport team if you are able to accompany your child. Also, you should consider how you and your child will get home once you are discharged from the hospital.
What if my child suddenly gets worse while on the way to Dell Children’s? How will my doctor know?
Any change in your child’s condition, big or small, will be communicated to your child’s care team either on the way or once we arrive at Dell Children’s. For critical patients, the transport team is in constant contact with a neonatal intensive care unit doctor. We have specialized training that allows us to start many therapies while on the way to stabilize your child’s condition.
Once at Dell Children’s, how will I know where my child is?
If you accompany your child with the transport team, you will follow them to your child’s room. If you drive to the hospital separately, the team will tell you the unit and room number that your child will be admitted to prior to the team leaving with your child. Please also consider your transportation to and from the hospital while your baby continues to stay in the NICU.
Why Choose Us
As the leading provider of pediatric care in Central Texas, Dell Children’s is truly a one-of-a-kind children’s hospital. Our state-of-the-art Level IV NICU provides world-class comprehensive healthcare through compassionate, innovative, and evidence-based practice. Having earned the highest designation possible, our Level IV NICU can provide care for the most complex and critically-ill infants of all gestational ages. Our multidisciplinary team partners with March of Dimes to provide the highest quality care to patients and their families.
Dell Children’s Level IV Neonatal Intensive Care Unit (NICU) is staffed by specially-trained physicians called neonatologists, nurse practitioners, nurses and respiratory therapists who are specifically trained to care for premature and critically-ill newborns with the most complex conditions. This committed team works around the clock to provide for your baby’s special needs. Equipment and procedures specifically designed for babies help the team treat sick newborns until they are healthy enough to go home. At Dell Children’s Medical Center, you can have confidence knowing your baby has access to the highest-level of NICU care possible.