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Get a phone number for a specific Dell Children’s medical program, or an outside pediatric clinic location.
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Get a phone number for a pediatric doctor, or other pediatric healthcare provider at Dell Children’s.
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Billing

Phone LinePhone Number
For hospital billing inquiries
Hours: 8 a.m. - 4:30 p.m. M-F
(512) 324-1125 or
(800) 749-7624
For questions about bills from Dell Children's or Seton physicians
Hours: 7 a.m. - 5:30 p.m. M-F
(512) 324-8960

The hospital billing phone line is open Monday – Friday 8 a.m. to 4:30 p.m. The Dell Children’s Physician phone line is open Monday – Friday 7 a.m. to 5:30 p.m. Operators can answer questions on charges for any bills coming from a physician (not a hospital) and why items were billed a certain way. For other inquiries, please contact the hospital or clinic that sent the bill.

Quick Call Phone Numbers

Phone LinePhone Number
Main Phone Line
Hours: 24/7
(512) 324-0000
Emergency Department
Hours: 24/7
(512) 324-0150
Admissions/Registration
Hours: 8 a.m. - 4:30 p.m. M-F
(512) 324-0159
Information Desk
Hours: 8 a.m. - 4 p.m. M-F
(512) 324-9999
ex 86592
Dell Children's direct line for scheduling X-rays and MRIs that require anesthesia
Hours: 6:45 a.m. to 6 p.m. M-F
(512) 324-0140
ph option #3
(512) 324-0733 (fax)
Pediatric Transport Team Hotline
Hours: 24/7
(877) ILL CHILD
(455-2445)
Dell Children's Admit or Transfer Line
Hours: 24/7
(512) 324-3262

Contact Our Chief Operating Officer

You can expect great care from caring people when you choose Dell Children’s Medical Center. If you experience anything less, contact our facility leader and we’ll do whatever’s humanly possible to make it right.

Leader's NamePhone Number
Deb Brown, Chief Operating Officer(512) 324-0109

Giving to Dell Children’s Medical Center

We’re here to help those who help us. To support Dell Children’s Medical Center through donations, or other types of giving, please contact the Dell Children’s Medical Center Foundation directly at (512) 324-0170 or learn more about making a donation on our site.

Additional Phone Numbers

Phone LinePhone Number
Chaplain Services
Hours: 24/7
(512) 324-0153
Communications
Hours: 8a.m. - 5p.m. M-F
(512) 324-1980
Gift Shop
Hours: 8:30a.m. - 7p.m. M-F, 11a.m. - 3:00p.m. Sat, 12p.m. - 4:00p.m. Sun
(512) 324-0147
Medical Advice Questions
Hours: 24/7
(512) 324-9999
ext. 12459
Medical Records Release Requests
Hours: 8 a.m. - 4:30 p.m. M-F
(512) 324-0180
Patient Representative/Complaint Line
Hours: 9 a.m. - 6 p.m. M-F
(512) 324-0109
Security
Hours: 24/7
(512) 324-0160

Social Media Directory

We look forward to hearing from you and keeping the conversation going. View a list of our social media channels to see where you can connect with us.