Find a Location
Get a phone number for a specific Dell Children’s medical program, or an outside pediatric clinic location.
Find a Doctor
Get a phone number for a pediatric doctor, or other pediatric healthcare provider at Dell Children’s.
Billing
| Phone Line | Phone Number |
|---|---|
| For hospital billing inquiries Hours: 8 a.m. - 4:30 p.m. M-F | (512) 324-1125 or (800) 749-7624 |
| For questions about bills from Dell Children's or Seton physicians Hours: 7 a.m. - 5:30 p.m. M-F | (512) 324-8960 |
The hospital billing phone line is open Monday – Friday 8 a.m. to 4:30 p.m. The Dell Children’s Physician phone line is open Monday – Friday 7 a.m. to 5:30 p.m. Operators can answer questions on charges for any bills coming from a physician (not a hospital) and why items were billed a certain way. For other inquiries, please contact the hospital or clinic that sent the bill.
Quick Call Phone Numbers
| Phone Line | Phone Number |
|---|---|
| Main Phone Line Hours: 24/7 | (512) 324-0000 |
| Emergency Department Hours: 24/7 | (512) 324-0150 |
| Admissions/Registration Hours: 8 a.m. - 4:30 p.m. M-F | (512) 324-0159 |
| Information Desk Hours: 8 a.m. - 4 p.m. M-F | (512) 324-9999 ex 86592 |
| Dell Children's direct line for scheduling X-rays and MRIs that require anesthesia Hours: 6:45 a.m. to 6 p.m. M-F | (512) 324-0140 ph option #3 (512) 324-0733 (fax) |
| Pediatric Transport Team Hotline Hours: 24/7 | (877) ILL CHILD (455-2445) |
| Dell Children's Admit or Transfer Line Hours: 24/7 | (512) 324-3262 |
Contact Our Chief Operating Officer
You can expect great care from caring people when you choose Dell Children’s Medical Center. If you experience anything less, contact our facility leader and we’ll do whatever’s humanly possible to make it right.
| Leader's Name | Phone Number |
|---|---|
| Deb Brown, Chief Operating Officer | (512) 324-0109 |
Giving to Dell Children’s Medical Center
We’re here to help those who help us. To support Dell Children’s Medical Center through donations, or other types of giving, please contact the Dell Children’s Medical Center Foundation directly at (512) 324-0170 or learn more about making a donation on our site.
Additional Phone Numbers
| Phone Line | Phone Number |
|---|---|
| Chaplain Services Hours: 24/7 | (512) 324-0153 |
| Communications Hours: 8a.m. - 5p.m. M-F | (512) 324-1000 |
| Gift Shop Hours: 8:30a.m. - 7p.m. M-F, 11a.m. - 3:00p.m. Sat, 12p.m. - 4:00p.m. Sun | (512) 324-0147 |
| Medical Advice Questions Hours: 24/7 | (512) 324-9999 ext. 12459 |
| Medical Records Release Requests Hours: 8 a.m. - 4:30 p.m. M-F | (512) 324-0180 |
| Patient Representative/Complaint Line Hours: 9 a.m. - 6 p.m. M-F | (512) 324-0109 |
| Security Hours: 24/7 | (512) 324-0160 |
Social Media Directory
We look forward to hearing from you and keeping the conversation going. View a list of our social media channels to see where you can connect with us.